Say hi to Andrea Layton, MSN, RNBC, CDE, NE-A BC, the Administrative Director of Outpatient Specialty Clinics at Duke Raleigh Hospital. Andrea has been with Duke Raleigh Hospital for 11 years.
Andrea has an MSN in Clinical Nurse Leadership from UNC-Chapel Hill. She has served on the MFA Conference Committee and the Outcomes Committee. You can hear Andrea give her presentation entitled, “The Art of Being a Resilient Leader” at the 2019 MFA Annual Conference this month.
We caught up with Andrea recently and here is what she had to say.
What do you enjoy most about your work?
The thing I enjoy most about my job is the exciting challenge to incorporate medical fitness into disease management optimization programs for patients undergoing elective surgery. As I currently oversee Outpatient Specialty Clinics including the Pain Clinic and Pre-Admission Testing, I am in a unique opportunity to challenge the status quo as related to delivering traditional medicine and treatment options in the outpatient arena.
I believe that engaging leadership in conversations to develop medical fitness programs for patients in non-traditional outpatient settings can lead to long-term health benefits and impact patient satisfaction and readmission rates.
What has been your favorite/most successful initiative at Duke Raleigh Hospital?
As strange as it sounds, my most successful initiative with my teams has been leading and inspiring them during several difficult change management situations. During times of change, it is imperative to help staff utilize an appreciative inquiry approach including identifying realistic expectations, recognizing what they currently do well and should continue doing, and leading and guiding the team with developing new processes.
Additionally, as a leader, it is imperative that I promote ongoing team building and resiliency initiatives during the time of change, thereby creating a positive work culture environment facilitating staff transitions and acceptance of the change management opportunities.
Why did you become a member of the Medical Fitness Association?
When I first learned about the Medical Fitness Association, I was a new Director of both a wellness center and cardiac rehab program. Although I had been a director of cardiac/pulmonary rehab for 16 years, I had very limited experience in the medical fitness industry, limited knowledge of purchasing decisions regarding cardiovascular and strength training equipment, and little experience with fitness program development, facility guidelines, etc.
The MFA has provided a platform of networking and resources to help me grow as a leader in the medical fitness industry.
What do you like to do outside of work? In my free time, I enjoy gardening, photography, cooking, traveling, and spending quality time at the lake with my husband, family, pet Lucy, and a nice glass of wine!
Are you involved in any charity/community work? I currently have the privilege of serving as the Public Member of the American Kinesiotherapy Association Board.
Thank you, Andrea, and thank you for being such a resilient leader!